Navigating the Remote Landscape with LogMeIn Central
In our company, we use LogMeIn Central to make sure everything runs smoothly, especially with so many POS agents out in the field. The big …
Starting at $80 per month
View PricingOverview
What is LogMeIn Central by GoTo?
Central is a cloud-based remote monitoring and endpoint management solution enabling IT professionals to monitor, manage, and secure their endpoint infrastructure. Whether it is used for remote employees or endpoints scattered across the globe, the vendor promises that Central provides IT…
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Popular Features
- Screen sharing (87)9.696%
- Over-the-Internet remote session (92)9.696%
- File transfer (91)9.292%
- Remote management of servers & workstations (84)8.282%
Reviewer Pros & Cons
Pricing
LogMeIn Central
$80
Cloud
per month (minimum 25 computers)
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.logmein.com/central/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $80 per month
Features
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Product Details
- About
- Competitors
- Tech Details
- Downloadables
- FAQs
What is LogMeIn Central by GoTo?
Central is a cloud-based remote monitoring and endpoint management solution enabling IT professionals to monitor,
manage, and secure their endpoint infrastructure. Whether it is used for remote employees or endpoints scattered across the globe, the vendor promises that Central
provides IT organizations with the speed, flexibility, and insight needed to
increase productivity, reduce IT costs, and mitigate risk.
LogMeIn Central by GoTo Features
Remote Administration Features
- Supported: Screen sharing
- Supported: File transfer
- Supported: Instant message
- Supported: Secure remote access with Smart Card authentication
- Supported: Access to sleeping/powered-off computers
- Supported: Over-the-Internet remote session
- Supported: Initiate remote control from mobile
- Supported: Remote management of servers & workstations
- Supported: Remote Active Directory® management
- Supported: Centralized management dashboard
- Supported: Session record
- Supported: Annotations
- Supported: Monitoring and Alerts
- Supported: Multi-platform remote control
LogMeIn Central by GoTo Video
LogMeIn Central | Product Overview
LogMeIn Central by GoTo Competitors
LogMeIn Central by GoTo Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
LogMeIn Central by GoTo Downloadables
Frequently Asked Questions
LogMeIn Central by GoTo starts at $80.
TeamViewer, Atera, and ConnectWise ScreenConnect are common alternatives for LogMeIn Central by GoTo.
Reviewers rate Screen sharing and Over-the-Internet remote session highest, with a score of 9.6.
The most common users of LogMeIn Central by GoTo are from Small Businesses (1-50 employees).
Comparisons
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Reviews and Ratings
(160)Attribute Ratings
Reviews
(1-25 of 65)Companies can't remove reviews or game the system. Here's why
January 14, 2024
Navigating the Remote Landscape with LogMeIn Central
In our company, we use LogMeIn Central to make sure everything runs smoothly, especially with so many POS agents out in the field. The big challenge it helps us tackle is letting our IT team fix computer issues from anywhere. With people all over the place, it's a real headache if they can't get into their systems. LogMeIn Central makes it easy for our IT and Help Desk Professionals to solve problems without having to be physically present, which saves us a bunch of time and hassle. We also use it to keep an eye on how everything's doing. It helps us check if computers are healthy, update software, and keep things working smoothly. This is important, especially for our POS who are out there making sales.
- Reliable Remote Access: LogMeIn Central is fantastic when it comes to providing secure and reliable remote access to our systems.
- User-Friendly Interface: Despite the complexity of the tasks it handles, LogMeIn Central is a user-friendly interface. Navigating through the platform is intuitive, which is crucial for experienced users and those new to remote access and IT management tools.
- Collaboration and File Transfer: The collaboration features and file transfer capabilities within LogMeIn Central simplify teamwork.
- Resource Usage: Some users might find that certain remote access tools can be resource-intensive, impacting system performance.
- Enhanced Collaboration Features: Depending on the organization's needs, users might desire additional collaboration features within the platform, such as improved file sharing, real-time chat, or collaborative troubleshooting tools.
- User Interface Enhancement: Some users found the interface slightly complex.
January 10, 2024
Great at direct Remote Access to specific machines, but is not a "true" RMM solution
We use LogMeIn Central by GoTo primarily as a secondary, but daily used, remote access solution across multiple clients to allow for easy, direct access to specific machines at client locations. It affords easy access from multiple devices (PC, macOS & iOS) and incorporates background file transfer and command prompt ability, as well.
- Remote access
- Quick insight into uptime of particular machine
- Software-based VPN into client network
- It's not a true RMM and is missing some key functionality in that realm while it claims to be one
- Compared to a true RMM, it's too costly to deploy across an entire organization
January 08, 2024
LogMeIn Central review
It is used throughout the organization to remotely access and control machines from various locations. It is used on PCs as well as iOS devices. LogMeIn Central is also used to check up on the status of machines and file transfer.
- Remote control
- Remote restart
- File transfer
- Looking over a user’s shoulder to troubleshoot
- Lower cost plans
- A better interface from Chromebooks
- The ability to fully control more types of devices
January 03, 2024
GoTo Enhances LogMeIn Central for Remote Access and Control
LogMeIn Central by GoTo makes remote device access and management possible for administrators, simplifying support and troubleshooting. IT professionals can explore and use the platform more easily because to its intuitive interfaces and user-friendly features. It is the most dependable remote monitoring and management tool available. delivering vital patch management, rapid, secure HD remote access, meaningful reporting, potent IT automation, and more from a user-friendly platform.
- IT professionals can explore and use the platform more easily because to its intuitive interfaces and user-friendly features.
- It keeps an eye on the functionality and health of the gadgets, sending out notifications in real time if anything seems wrong.
- It expands to meet the demands of expanding companies and can handle a higher volume of devices.
- Little expensive
- Some Compatibility Issues.
- Occasionally has problems changing users on a remote system.
We use LogMeIn Central by GoTo for remote management and monitoring of various devices, specifically desk tops and laptops. It can also be used for patch management and automation through the software. This often times is used when issues occur and a Level 2 or 3 technician will need to remote into the device to review what is occurring. Action items can then be handled by the technician to remediate the issue.
- Remote Login to a device anywhere in the world
- Automate various tasks
- Patch Management
- Pricing can be expensive
- Customer Support - Can be timely waiting for support personnel on a software issue
- Printing issues with various reports can sometime be fluky, then suddenly they clear up
I have several companies that I have installed LogMeIn Central by GoTo that we use to remotely manage all company computers in one interface. We can look at cpu usage, installed software etc when troubleshooting end users. It is a all in one platform to manage small to large enterprise organizations.
- Organize computer into groups
- Remote management and inventory
- Trouble shooting issues
- send and receive files
- Cost
- speed
- screen resolution sometimes is an issue especially with smaller notebook screen size
- Audio is sometimes and issue where the audio is not in sync.
December 11, 2023
LogMeIn Central Review
Remote access & updates on systems. Help users troubleshoot issues.
- Ease of use.
- Easy to deploy & access.
- Can assign individual users access.
- Yearly price increases.
December 11, 2023
A solid solution
We use LogMeIn Central to provide our clients with managed remote access services to their devices. We also use the ad hoc feature as a backup remote management tool.
- Ease of deployment
- Cost
- Features
- Better dual monitor support
- Improved end-user UX
I use LogMeIn Central for unattended remote access for a single account (off our domain), on two iMacs. It works well for a quick and easy setup/access of computers off-site, off our domain, off our WAN, etc. It recently had a UI change, but only for the login process.
- unattended remote access
- simple login
- simple file transfer
- reasonably priced
- sometimes after an update, the unattended access stops working on Macs, and user intervention is required, which is sometimes very difficult to walk a user through allowing 3 or 4 different processes from Mac settings
- other than that, no negatives, as far as my usage
December 28, 2022
Central must have for all your buisness needs
It is used for It to remote in and fix our computers. I personally have not had any issues with it..very user-friendly on both Its and m sides. I actually love the idea of having it at our fingertips, and you love the cloud-based backup.
- User friendly very easy to use.
- Great back up.
- Great value for your $$.
- Easy to navigate.
- Nothing I can see.
- Again nothing I can see.
- Super easy no issues.
December 24, 2022
Central for Medium-Large Businesses.
Central helps us monitor and support remote workstations and run technical and usage reports. We are experimenting and leveraging this kind of technology in remote or hybrid working environments, which allows us to test the full capabilities of remote management and end-user support who may not be able to come to the office.
- Bulk/Mass Implementation.
- Remote support for users.
- Broad Application/File Distribution.
- Latency Issues.
- Interface can be challenging to navigate.
- Can be unstable at times.
December 22, 2022
LogMeIn Central - a good tool for your company
Score 8 out of 10
Vetted Review
Verified User
Central is the software we use to provide remote support to our company's internal users. Before using Central, remote access was slow and delayed which caused some problems during the service, among them, when Windows requested Administrator access the resolver agent could not enter his credentials. With Central this was solved, making the service much easier, besides all the service being audited
- Fast remote access, no delay and no problem with computers with two or more screens
- You can draw on the user's screen, lock the keyboard and mouse, and all of it is software that has logs for auditing
- Central, also provides silent installation and helps with scripting for GPO enforcement which is a plus when working with multiple users
- Lists all the computers in your domain that have the tool installed, just click on the desired computer to connect
- Can remotely access the computer without the user noticing (hidden)
- It could pull up the user's login in addition to the hostname
- Employee shortcuts like "win+r", "Ctrl+shitf+dell", on the computer that is connected remotely. This is needed
- Being able to minimize the bar in the top corner of the screen that is left when you are connected to a remote computer
December 20, 2022
LogMeIn: The best a (remote) LAN can get!
We use LogMeIn central to manage our customers PC's. We needed to ensure that we were applying patches correctly and monitoring the status of our antivirus, which LogMeIn does really well. It's also good to be able to remote into the PC whenever we need to make changes. The software allows us to respond very quickly when needed, and I must say that it's also very stable. The fact that the software is both speedy and reliable saves us a lot of money in the long run. As a managed service provider, we are occasionally asked by our customers to provide reports on their assets. LogMeIn supports the ability to do this, and the reporting templates are good enough to provide to customers.
- real time monitoring of devices up-status
- The speed of the software
- Interface is very clean and easy to navigate
- Initial setup is very simple
- Pricing structure is a bit confusing - there are various add-ons that can seriously increase your cost
- More integrations with software such as Antivirus vendors would be nice
- No Chromebook client at all, and isn't as good with Mac's either
- You can only have 1 technician on a PC at a time
December 13, 2022
Central Review
We use Central for support and remote access across all company computers. Central also has other auxiliary modules that make computer administration much easier.
- Remote Access on computers
- Execute powershell commands remotely
- Software deployment
- Some agent remote deployment tool, without having to apply via GPO and wait for the user to restart the computer. For example I scan an IP range, enter an administrator login and password and the agent installation is done
December 10, 2022
Log Me In Central
We utilize this product to support both internal in external users. It is quite useful in preventing on sites. The product allows all of our technicians to manage customer servers and workstations remotely in a smooth manner. This product saves us tons of man hours yearly.
- File Transfer
- Remote Control
- Multiple Remote Connections
- Web interface could use some improvement
- Remote print
- smoothness of remote control could be improved
November 18, 2022
Remote connection is stable and fast.
Score 10 out of 10
Vetted Review
Verified User
Central is one of the most powerful and reliable remote monitoring management platform that is very user-friendly and easy to use to complete tasks anytime anyday anywhere. I like it's a pure, cloud-based remote monitoring tool that enables IT professionals to effectively monitor, manage and secure our endpoint infrastructure. It does well for remote employees or endpoints scattered across the globe and provides our organisation with speed and flexibility and increase productivity. I also like how the information is aligned electronically like resources and computer information are available on our end so no need of manual checking.
- Ability to use the core function without having to go through rigorous training since the tool is easy to grasp.
- Remote control for troubleshooting IT support staff along with remote deployment options.
- Easy user management with intuitive UI arrangements for effective and easy control permission and computer grouping.
- Stay connected despite the location or time to clients servers. Enables us to correct discrepancies and make changes easily.
- It is not compatible with Android, tablets and iPads.
- Not allowed to have multiple log ins for technical support into clients servers at a go.
October 06, 2022
Central is a integral part of our helpdesk tools
We primarily use Central to remote into workstations / laptops on our network. It does an amazing job at this and is unmatched by any other product that performs a similar task. We added the patch management and security modules and were disappointed in those offerings. The security module is based on bitdefender, which is top tier AV module. However, the Central offering of this product is lacking many of the things that make bitdefender an amazing security product. Scaled down for Central, it is subpar in my opinion. The patch manager is a little less that average and does a fair job. But if you are looking for a more complete system that scans the entire system for vulnerabilities, then you should search for a better solution. The Central basic offering is where we are going to return our licensing to since that is where Central excels and has the most value. I don't really consider Central a fully developed remote monitoring software offering.
- Remote access to systems
- transfer files between host and client
- remote access to system resources
- remote shutdown and restart
- patch management
- security / av
- reporting and monitoring
September 28, 2021
Easy remote connection service
LogMeIn Central makes it easy to access computers for service, upgrades, and remote work. It's fast and easy to use. I highly recommend the service to manage any work environment.
- Quick connection
- Secure connection
- Activity status
- Network health
- PC health and updates
- Pricing structure for small business
- Individual pricing
September 25, 2021
LogMeIn Central for remote support
We have used LogMeIn Central [for] 6 years. We used it across our whole corporation. Our primary goal is to support users remotely. It is a big challenge when you are supporting users who are in remote offices or working from home. We decided to look into solutions [when] we came across LogMeIn Central, [they] addressed our remote support issue.
- Remote screen sharing and mouse control
- Device management
- Application install
- Remote screen and mouse performance
- Connectivity issues
- LogMeIn client install could be better
September 22, 2021
LogMeIn Central gives small IT computer world class support tool
LogMeIn Central is being used to remotely manage client networks, workstations, and provide remote user access to local workstations. LogMeIn Central allows me to address client computer issues during and after work hours. It has improved the level of customer satisfaction 3-fold. It is an integral part of delivering world-class support to small and medium-sized businesses where IT expertise is limited.
- Remote computer access
- Providing remote user access to local workstations
- Deployment and groups for adding and managing accounts
- Anti-virus management and reporting
- Update management: Better access to computer update status
- Ad hoc support: Use of codes preferred for more efficient help desk support
July 13, 2021
LogMeIn Essential for Remote Employees
LogMeIn Central has always been an essential tool used by our organization over the last 10+ years mainly to enable remote users to connect to their office computers instead of VPN where the company computer management is much easier and safer to perform. Having remote users utilize their office computers for their daily tasks makes it easier to perform upgrades, updates, and security management on their office machines only.
It also provides a very fast, secure, and easy solution to perform remote support.
In addition, it is also very utilized to provide individual educational training while users can watch at the same time on their screen.
It also provides a very fast, secure, and easy solution to perform remote support.
In addition, it is also very utilized to provide individual educational training while users can watch at the same time on their screen.
- Enable users to remote connect to their office computers
- Provides an fast and easy remote support solution
- We can provide remote trainings individually
- Gives control to what each user can access
- Fast and easy to remote transfer files
- Full access to remote machine to perform reboot
- Multi monitor support
- High security
- Easy deployment and computers management
- Remote access to support computers via phone and tablets
- It would be interesting to have two users to connect at the same machine remotely
- Speed lags tremendously on MAC computers
June 29, 2021
Excellent Remote Desktop Program
It allows me to connect to users remotely very quickly and without issue. I loved LogMeIn Central but the cost has inflated of late. Installation is easy for other computers; you can send a link for the user to install it on their own computer. It is user friendly as well.
- Allows easy remote connection
- No lag
- User friendly
- Lower price
- More computers for the value
LogMeIn Central is my go to remote management tool. This lightweight tool is one of the most stable and dependable remote management tools in my arsenal. As my primary remote tool, I find the system easy and intuitive to use, very secure and a high level of support is available in the rare instances I need it.
- LogMeIn provides stable remote access
- LogMeIn takes security very seriously. Their client connects via secure channels and they offer multifactor authentication—a must in today's threat landscape.
- A recent account update has brought many of the standard Pro features to LogMeIn Central—like file sharing, screen sharing, remote printing and the like.
- Price. I mentioned the new account features, well those were forced, and the price of the system effectively doubled. More warning and choice would have been appreciated.
- They should look more at a client-less way to provide the remote access.
- The client should auto-update without intervention.
December 08, 2020
LogMeIn at its best!
LogMeIn is being used throughout the whole company for deploying Antivirus and Windows updates. It comes in handy when I need to remote into a users computer at any given time without issue. Its a great program and would recommend to any new user.
- Remote access 24x7
- Antivirus/windows updates
- Excellent Portal page to view all workstations and tasks
- Onetomask thershhold tasks are amazing
- The best way to Administer all your workstations in one place
- Provide a current status bar of the virus definition updates
- Allow all windows updates to be downloaded (regardless of group policy settings)
- Tell LogMeIn to only focus on one anti-virus program and not multiple
October 23, 2020
LogMeIn Central - easy, fast and powerful
The IT Department uses LogMeIn Central for remote endpoint management, inventory and patching.
- Remote access.
- Inventory.
- Software updates (Patching).
- Software updates (Patching).